Delivery Options

How long does it take to deliver?

EU Countries - Tracked & Insured 5-8 days.

Countries Outside EU - Tracked & Insured 2-3 weeks.

We work with major couriers and postal services worldwide to ship your orders.

Regardless of your location in the world, we will get your Royalty Friends Sofa to you. 

IMPORTANT: For all international orders outside the EU, please kindly note that you might need to pay the import duties and levies for certain items imported into your country.

Standard Shipping

Delivery Fee: Currently Free

What delivery method will you use?

We work with major couriers and postal services worldwide to ship your orders.

Do you ship worldwide?

Yes, we ship our sofas globally.

What time are deliveries usually made?

Items are delivered via the local postal service usually during business hours. (Monday-Friday, 9am-5pm)

How can I track my shipping?

You can reach out to us at info@royaltyfriends.com if you want an update of the shipping situation, we can provide a tracking code to you then and you can use it to track your shipment on our 'Track your order' page in the footer menu.

Warranty

 

 

What can I do if I received a damaged, different or missing item?

Did your item arrived damaged, different or missing? Please email us at info@royaltyfriends.com and we will send out the information required in order to take advantage of our Lifetime Manufacturer Guarantee.

IMPORTANT: We are not responsible for any damages caused by wear and tear if the item.

IMPORTANT: We do not offer refunds because of shipping delays, as there are sometimes unforeseen circumstances that may occur during the transit of your order which most of the time we do not have control of.

Where should I mail my authorized return?

Please contact our customer service at info@royaltyfriends.com to get the returned address.