What is covered by the Royalty Friends Warranty?
Manufacturer’s defects caused by poor craftsmanship or defective hardware or materials when purchased through authorized dealers or on our website.
What is not covered by the Royalty Friends Warranty?
All products are warrantied against manufacturing defects when purchased through an authorized dealer or on our website. If your Royalty Friends product is damaged in the course of normal wear and tear, you may not qualify for our warranty replacement. Products damaged while being used in an unintended way are not covered by the lifetime warranty.
How does the Royalty Friends Warranty work?
Contact us at firstname.lastname@example.org or Submit a Replacement Request and send pictures showing the defect and we’ll take a look. If the claim meets our guidelines, we will send you a replacement part or product free of charge.